176, Report:
#12372
Posted Date:
Jan 24 2002
HRS USA (Best Buy)
I SENT A PAYOFF ON DECEMBER 22, 2001 USING USPS PRIOITY MAIL WITH DELIVERY CONFIRMATION. IT ARRIVED AT THE PAYMENT PROCESSING CENTER ON THE 24TH. TO DATE THE PAYMENT HAS YET TO POST, MY CHECK HAS YET TO CLEAR, AND HRS HAS NAILED ME WITH $120 IN ACCRUED INTEREST CHARGES. I FAXED A...
Entity
Categories: Loans
177, Report:
#12254
Posted Date:
Jan 23 2002
HRS USA \ Best Buy - Late fee charge for sending payment one day early.
I have been reading about everyone getting charged a $29.00 fee for payments being posted late but I have been charged a $29.00 fee because my payment was one day too early. Thats right, send in your payment early and they charge you a early fee(late fee). I had sent in a payment in...
Entity
Categories: Audio & Electronic Retail Stores
178, Report:
#12136
Posted Date:
Jan 23 2002
HRS USA & Roomstore is a ripoff joke Hillsboro Oregon *REBUTTAL employee
I would like to say that, although I am a former employee of the roomstore, I agree with all of the complaints that I found on this site. Not only did the Roomstore rip off customers by not having any sort of return policy, it consistently delivered damaged furniture. I can actually...
Entity
Categories: Furniture & Furnishings
179, Report:
#12156
Posted Date:
Jan 22 2002
HRS USA posted pymnt in wrong amt: my bank and myself cannot get money back...
Sent payment via electronic banking utilizing US Bank's online banking feature. Electronic payment sent 3/01 via US Bank, posted on 3-14-01 to my HRS account as $10. The payment of $100 posted to my bank account at that same time. US Bank says they have proof that it was $100 tha...
Entity
Categories: Credit & Debt Services
180, Report:
#11079
Posted Date:
Jan 20 2002
GATEWAY COMPUTER EASY PAY PLAN RIPOFF ..GATEWAY TO NOWHERE
My daughter, a college student for graphic design, bought a Gateway Computer approximately 18 months ago. The computer was financed by HRS USA. The salesman, Bernie Horalek, Gateway Country Store, Sarasota, FL, represented that the computer would be paid off in full at the end of t...
Entity
Categories: Computer Manufactures
181, Report:
#11867
Posted Date:
Jan 18 2002
HRS Late Fee Rip Off
I obtained a Best Buy card last month and was told that I could make my payments in the store once I recieved my bill.
I went to Best Buy to pay on my card a few days before the due date and was told by the customer service rep. that payments could only be mailed in to HRS USA.I ...
Entity
Categories: Audio & Electronics Shops
182, Report:
#11613
Posted Date:
Jan 15 2002
HRS USA ( Rhodes Furniture ) rip-off promo offer fees
I bought furniture from Rhodes in May 2000, using their promotional offer of 18 months no interest. The problems first started at that time because they put the account under my ex boyfriends name and began sending him the monthly statements. No, he did not sign for the authority or...
Entity
Categories: Furniture & Furnishings
183, Report:
#6007
Posted Date:
Jan 11 2002
HRS/USA, Househlod Bank, Household Retail...A Complete RIP-OFF!!! *Consumer Suggestion
I am 20 Years old, and I was late for 2 months on my account payment to BestBuy/HRSUSA and they are already trying to come after me for breach of contract. Several times daily I receive rude phone calls littered with choice words from their collection agency who refuses to identify...
Entity
Categories: Credit Services
184, Report:
#11195
Posted Date:
Jan 10 2002
HRS USA & Best Buy - REBATE RIPOFF
PURCHASED A COMPUTER FROM BEST BUY AND FINANCED THROUGH THIER COMPANY -HRS USA. BEST BUY OFFERED A $350 REBATE WITH THE PURCHASE...
I SENT IN ALL REQUIRED RECEIPTS AND COUMENTS; BEST BUY REJECTED MY REBATE REQUEST REPEATEDLY -CLAIMING THEY NEEDED MORE INFORMATION.
I COMPLIED ...
Entity
Categories: Audio & Electronic Retail Stores
185, Report:
#11230
Posted Date:
Jan 10 2002
Heilig Meyers HRS USA Household Finance Services, ripoff late payment fee, accrued interest due date
I purchased from Heilig Meyers (now bankrupt) a mattress, box springs and an expensive mattress cover to maintain the warranty since stains, etc. would void warranty. I purchased on the 12 months same as cash plan.
Following are my issues:
Late charge assessement $25.00 Payme...
Entity
Categories: Credit & Debt Services
186, Report:
#10972
Posted Date:
Jan 08 2002
Ripped off by HRS USA in Spokane WA
I have many times sent my payment in and there was plenty of time before it was due. But I have always seem to get a late fee. The company has only refunded me once, but now that I know that they are famous for doing this I will be watching things much closer.
Entity
Categories: Loans
187, Report:
#10254
Posted Date:
Dec 30 2001
HRS USA- DELAYED POSTINGS & CONSEQUENT UNFAIR LATE FEES RIPOFF COMP USA
Having read the litany of concerns, complaints, and admonitions of so many who've been insulted, harrassed, abused, and swindled by HRS USA, I'll keep my posting brief; because frankly, I've nothing new to add...I can only echo the sentiments of the masses.
In January and Febru...
Entity
Categories: Credit & Debt Services
188, Report:
#10188
Posted Date:
Dec 29 2001
HRS USA HOLDING PAYMENTS? RIPOFF - I wish I had never bought from Best Buy
I have had several payments that have taken 10 to 15 days to process by HRS USA. The most recent incident was I sent to their payment address by the United States post office priority mail meaning 2-3 days garunteed.
It took HRS USA 11 days to post it. I e-mailed their customer ...
Entity
Categories: Department & Outlet Stores
189, Report:
#10205
Posted Date:
Dec 29 2001
HRS USA P.O. BOX 60148 CITY OF INDUSTRY CA 91716-0148
I NOTICE ON MY BILL TWO ACCOUNTS.
THAT I WANTED MY PAYMENTS SPLIT ON THE TWO ACCOUNTS.
THEY TOLD ME I HAD TO CALL THEM EACH MONTH AND TELL THEM THAT I WANTED PAYMENT SPLIT.
THEY GAVE ME A CLOSED 800 NUMBER 1-800-882-9600. I CALLED BACK AND TALKED TO A SUPERVISOR.
...
Entity
Categories: Department & Outlet Stores
190, Report:
#9792
Posted Date:
Dec 21 2001
HRS USA late fees and other
The furnace and a/c company I used to install necessary new equipment in my old house unfortunately uses HRS USA customer financing. The 6 months of no interest, no payments NEVER HAPPENED; I was paying interest and payments from the very first. Also, they make their due dates at im...
Entity
Categories: Financial Services
191, Report:
#9425
Posted Date:
Dec 17 2001
HRS, USA and late fees they find a way to charge you everystatement
This company will find a way to charge late fees every time - first of all, the stores offer you this card, and have no information on their whereabouts , or customer service #'s etc.
They charge late fees if your payment has not been received and processed within the 30 day (s...
Entity
Categories: Credit & Debt Services
192, Report:
#9166
Posted Date:
Dec 12 2001
HRS USA HouseHold services consumer ripoff
The statements I receive from hrs usa for my furniture payments are hard to read. very impersonal. It seemed like I was making no progress even though my payments were not only current but sometimes double the amount in an effort to pay it off. Then on one statement, I happened to n...
Entity
Categories: Furniture & Furnishings
193, Report:
#9004
Posted Date:
Dec 11 2001
HRS USA: CAN THEY GET IT RIGHT? waste of time Ripoff
After reading your first report on HRS USA I felt compelled to tell you my story. After being approved for credit, I waited almost 8 months before recieving a credit card.
I called at least 35 times during the waiting period and each time they told me Hey your card has been mail...
Entity
Categories: Credit Services
194, Report:
#7836
Posted Date:
Dec 03 2001
Best Buy/HRS USA credit card ripoff *REBUTTAL
I purchased a computer for my daugter's high school graduation. Best Buy was only to happy to set up a credit card for me. At the time everything was great.
Then, when I tried to collect on the promotional parts of this particular computer, I couldn't. I was suppossed to have...
Entity
Categories: Financial Services
195, Report:
#8473
Posted Date:
Dec 02 2001
hrs usa , envoirmental intl.
bought water system from them 1 and 1/2 years ago, any times payment arrived in there office 1 or 2 days late they charged
$27 late fee. When I first started, I owed them about $1050,
I now owe them over $1100 18 months later. I have payed them
every month.
Entity
Categories: Appliances
196, Report:
#8462
Posted Date:
Dec 01 2001
HRS USA buys Polaris Card but sends new statement 1 week before due date
Has anyone had this happen to them? They bought my Polaris Star Card account and then send us the new statement only days before it is due. Now the payment is due in 3 days and I won't make the deadline due date. I am wondering if the finance charge will now go up (polaris was ch...
Entity
Categories: Credit & Debt Services
197, Report:
#6932
Posted Date:
Dec 01 2001
HRS USA rip-off Late payment fees *REBUTTAL ..Refund from the U.S. Postal Service!
On October 3, 2001, I called Best Buy to learn why I had not received a bill for two months, at which time I had been sending in payment without a bill. They have reported that the check I sent in August still have not arrived, and the check sent for September posted on time. Howe...
Entity
Categories: Credit Services
198, Report:
#8072
Posted Date:
Nov 23 2001
Household Retaioth Natulis: financing company HRS-USA Rip-off
This company has a complete lack of disregard for intelligence of the general public. They are send billing information on the day the bill is due with lated charges already included in the billing. Remember that the interest rate is already @ 21% so this $25.00 late charge when acc...
Entity
Categories: Financial Services
199, Report:
#8021
Posted Date:
Nov 21 2001
HRS USA ripoff They'll get your money anyway they can!
I purchased lawn furniture from Service Merchandise on a 90 day same as cash plan. I had never used a plan like this before and did not know that it really didn't mean same as cash it meant same as cash if you make a payment.
When I received my first statement I did not notice...
Entity
Categories: Furniture & Furnishings
200, Report:
#7973
Posted Date:
Nov 20 2001
HRS/USA consumer ripoff
The statement that I received from them has no explanation of how they came up with the minimum monthly payment. They charged 24.9% APR on balance and another discretionary amount on the balance.
When I asked the customer service rep, each gave me different answers. One customer...
Entity
Categories: Credit Services